Privacy policy.

At The11thLab, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

  • Personal Data: We collect your email address when you subscribe to our newsletter or make a purchase on our website. If you make a purchase, we also collect payment details to process your order.

  • Non-Personal Data: We may collect non-personal information, such as usage data and analytics, to improve our website and services.

2. How We Use Your Data

We use the data we collect for the following purposes:

  • Marketing: To send you promotional materials, offers, or updates about our products and services.

  • Order Fulfillment: To process and deliver any purchases you make.

  • Analytics: To analyze website performance, track user interactions, and improve our services.

3. Data Retention

We keep your personal data for as long as it is necessary for business purposes, such as completing transactions, legal requirements, or customer service.

4. Cookies and Tracking Technologies

At this time, we do not use cookies or tracking technologies on our website. If this changes in the future, we will update this policy accordingly.

5. Your Rights

You have the right to access, update, or delete your personal data. If you have any questions or would like to make changes to your information, you can contact us at connect@the11thlab.com.

6. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect any personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

7. Data Transfers

We do not transfer any collected data internationally. All data remains within the country where it is collected.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If there are significant changes, we will notify you via email. We encourage you to review this page periodically to stay informed.

9. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at connect@the11thlab.com.